đź’ˇ How It Works: Time Blocks FAQ

You decide how to use your time. We’ll keep track and chip away at your block in good faith, based on the time spent reading, reflecting, responding, or meeting with you. 

Click on a quesion below to see more details.

What exactly can I use my pre-purchased time block for?

Anything that supports your ongoing caregiving journey. That might include:

  • A short Zoom session (15–30 minutes) to talk through a concern
  • A detailed response to your email update or question
  • Support reviewing new symptoms, behavioral changes, or care decisions
  • Gentle guidance in between full consultations

How do you keep track of time?

Will I get updates on how much time I have left?

Can I use the time however I want?

What happens when I run out of time?

Do the time blocks expire?

Can I use my Hub member discount?

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Pre-Purchased Time Blocks

– Flexible Follow-Up Support 💌
 (Available in 1- to 4-hour packages)

1 hour

2 hours

3 hours

4 hours

📣 Are you a Caregivers’ Hub member? Use your exclusive discount code at checkout to receive 20% off your purchase.

How We Can Help

Grief can be heavy, especially when you’ve given your whole heart to a beloved animal. BrightHaven Caregiver Academy offers gentle, soulful support to help you navigate loss and begin healing with love and intention.

  • Consultations Services: Get personalized advice on creating and adjusting care plans from our experienced team.
  • Caregivers’ Hub: Whether you're just beginning to worry about your pet’s health or you're deep in the trenches of daily care, the Hub is here to help you feel more confident, less alone, and deeply supported—every step of the way.
  • BCA Shop: Visit our Shop for curated products designed to enhance your pet’s comfort and care

Together, we can help you and your pet navigate this challenging journey with resilience, compassion, and, above all, peace of mind. Sign up for our mailing list to stay informed about new resources and services designed to support you and your pet on this journey.

Begin Where You Are

You don’t have to know the whole path. Just take one gentle step forward.